Processing Time: Orders are processed within 1-3 business days after payment confirmation. Please note that processing times may vary during peak seasons.

Shipping Methods: We utilize various shipping methods to ensure the timely delivery of your orders.

Shipping Times: Shipping times vary depending on the product and destination. On average, you can expect your order to arrive within 10-30 business days. Please note that factors such as customs clearance, postal delays, and other external factors may impact delivery times.

Tracking Information: Once your order has been shipped, you will receive a confirmation email with tracking information. Please allow up to 5 business days for the tracking information to be updated.

Shipping Costs: Shipping costs are calculated at checkout based on the destination and weight of the order. We strive to offer competitive shipping rates to provide you with the best value.

Customs and Import Taxes: Buyers are responsible for any customs and import taxes that may apply. WellzNaturals is not responsible for delays or additional charges incurred during the customs clearance process.

Lost or Damaged Items: WellzNaturals is not liable for any lost or damaged items during transit. If your order arrives damaged or if you believe it is lost, please contact us within 14 days of receiving your order, and we will work with you to find a satisfactory solution.

Returns and Refunds: For information on returns and refunds, please refer to our Returns Policy.

Contact Information: If you have any questions or concerns regarding shipping, please contact our customer support.